The website www.artisansdegeneve.com (hereinafter referred to as “Site”) is edited and published by ARTISANS DE GENEVE SWITZERLAND SA (hereinafter referred to as “ADG” or “we/us”). Please refer to our Legal Notices for further information on this and other terms and conditions governing access to our Site and services :

• Legal notices;
• Terms of use;
• Privacy Policy;
• Cookie Management Policy;

By using the Site, you signify your consent and agreement to all of these terms and conditions. If you do not agree to these terms, you are not authorized to continue using the Site and our services.

ADG is committed to respecting the privacy practices of its Customers and visitors to our Site.

Please review our Privacy Policy regularly to stay informed of any updates.

The controller is :

ARTISANS DE GENEVE SWITZERLAND SA
Rue Ferdinand-Hodler 17
1207 Genève – SUISSE

Registered with the Geneva Cantonal Commercial Register
IDE & VAT NO.: CHE-188.236.022

Publication Director: Mr. John Isaac, Director

Contact:

• E-mail : contact@artisansdegeneve.com;
• Phone : +41 22 736 24 54; ou
• the « Contact » page of our website.

We are committed to respecting the data protection guidelines.

In accordance with these guidelines, personal data must be:

• Processed in a lawful, fair and transparent manner;
• Collected for specific, explicit and legitimate purposes and not processed further in a manner incompatible with those purposes;
• Kept in an appropriate, relevant manner and limited to what is necessary for the purposes for which they are processed;
• Accurate and up to date.
• Processed in such a way as to guarantee appropriate security;
• Transferred outside the European Economic Area only if the recipient State offers an adequate level of protection or appropriate guarantees.

ADG collects and processes personal data in the context of :

• Marketing our Services on the Site;
• Client advice relating to the Services offered on the Site;
• After-sales service related to our Services;
• Application for a job with our company;
• Access to the Site.

In the course of your dealings with us, you may provide us with your personal data by various means :

• By completing the order and contact forms available on the Site;
• By subscribing to our newsletter;
• By posting comments on the social networks on which we are present (Facebook, Instagram and YouTube);
• By submitting your application for a job with our company.

The personal data concerned include: Surname, first name, e-mail address, postal and billing address, telephone number, Site browsing data (please see our Cookie Management Policy for further information on this subject).

ADG does not collect or process personal data relating to children under 16 years of age without the prior consent of the child’s parents or guardians.

If personal data concerning children are collected via the Site, parents or guardians have the option of contacting us immediately to object.

Your personal data is used by ADG with your consent and/or in ADG’s legitimate interests in connection with the provision of our Site and the Services we offer you to :

• Perform a contract concluded with you and/or complete the procedures you have requested;
• Allow you to browse on our Site and take advantage of all the services available;
• Respond to requests and complaints;
• Respond to your applications as part of our recruitment procedures;
• Allow you to receive our newsletter with your consent;
• Match our information, notifications, offers and services as closely as possible with your interests;
• Develop new services, improve our customer service, etc…;
• Comply with legal obligations.

The personal data you may have provided us is strictly reserved for ADG’s employees and affiliated companies, who are authorized to have knowledge of it in the course of their duties and as part of the legitimate provision of our Services.

All ADG employees and those of its affiliates are made fully aware of the need to protect personal data.

Your personal data is not generally passed on to third parties; it will only be passed on to them:

• Based on the consent you have given;
• To our subcontractors for legitimate processing to answer and fulfill your requests and orders. Our subcontractors receive only the data they need to respond to your requests and orders and use them for this purpose only;
• Authorities entitled to access information as part of the implementation of legal obligations;
• To our subcontractors for legitimate processing so that we can provide you with a user-friendly, optimized Site;
• To our subcontractors for legitimate marketing and advertising processing operations;
• In the context of a merger or acquisition of all or part of ADG by a third party.

ADG carefully selects its subcontractors, who are also committed to protecting your data.

• Hosting

  Infomaniak Network SA : the Site is hosted by Infomaniak in Switzerland. Please read their privacy policies : https://www.infomaniak.com/fr/cgv/politique-de-confidentialite.

• CMS

  WORDPRESS : the Site uses CMS WORDPRESS. You can learn more about how WORDPRESS stores and uses your personal data by accessing its privacy policy : https://fr.wordpress.org/about/privacy/.

  To provide you with a user-friendly, optimized Site, we also use the following plugins :

  All in one SEO pack: https://wordpress.org/plugins/all-in-one-seo-pack/
  Block Bad Queries (BBQ) : https://perishablepress.com/block-bad-queries/
  Disable Gutenberg : https://perishablepress.com/disable-gutenberg/
  HTML Editor Syntax Highlighter: https://wordpress.org/plugins/html-editor-syntax-highlighter/
  Limit Login Attempts : https://wordpress.org/plugins/limit-login-attempts/
  Meta Box : https://metabox.io/
  Menu Social Icons : https://wordpress.org/plugins/menu-social-icons/
  Polylang Pro : https://polylang.pro/
  WordPress Post Type Archive Links: https://wordpress.org/plugins/post-type-archive-links/
  WP Media folder : https://www.joomunited.com/wordpress-products/wp-media-folder
  WP Migrate DB : https://wordpress.org/plugins/wp-migrate-db/
  

• Payment services

  The Site offers you the option of using the SIX Payment Services Saferpay payment system for the online payment of Services by credit cards such as Visa, American Express, Mastercard. You can learn more about how the company stores and uses your personal data by accessing its privacy policy : https://www.six-payment-services.com/fr/services/legal/privacy-statement.html.

• Analytics tools

  Google Analytics – we use this website analysis service provided by Google Ireland Limited. The service uses cookies to analyze your use of our Site. The data generated by these cookies relating to your use of the Site, including your IP address (line identification number), may be sent to and stored by Google on servers located in the United States. Google will not cross-reference your IP address with other Google data. Technically, however, it is possible that Google may be able to identify a user from the data obtained. Personal data and user profile data from Google’s website may be processed for other purposes that do not fall within our sphere of influence. In addition to this data protection problem, data is transferred to the United States.

  If you wish to disable Google Analytics, click on tools.google.com/dlpage/gaoptout?hl=en to find the add-on for your appropriate browser. However, this deactivation may prevent you from using certain functions available on the Site.

  Hotjar – we use this website analysis service provided by Hotjar LTD. The service allows us to anonymously record interactions between randomly selected users and the Site. The purpose of recording mouse movements and clicks is to highlight possible improvements to the relevant pages of the Site. Hotjar also uses cookies. To prevent direct identification, IP addresses are recorded and processed anonymously. The information collected is not of a personal nature and is not passed on to third parties. If you do not wish to be recorded in this way, you can disable these cookies in your browser for all websites using Hotjar. For further information, see the Hotjar website : https://www.hotjar.com/opt-out.

• Marketing tools

  Pixel Facebook – We use Facebook Pixel to help us reach our audience on Facebook and provide them with relevant content. You can disable Facebook pixel cookies via the Advertising tab in your general account settings. The information we share with Facebook will only be used in accordance with Facebook’s data usage policy www.facebook.com/about/privacy.

  Google Tag Manager – We use this service from Google Ireland Limited to integrate and manage Google Ads and other services from Google and third parties on our Site. Google processes the transferred information and other data relating to Google Ads using pseudonyms. This means that, from Google’s point of view, pseudonymous profiles and not profiles of identified individuals are managed, unless the corresponding person has authorized Google to process their data without pseudonymisation. You may use Google’s corresponding settings options to object to advertising targeted by Google’s interests : https://adssettings.google.com/authenticated.

  Mail Chimp – We use this service from The Rocket Science Group, LLC to send you our newsletters. To allow us to send emails via MailChimp, we provide MailChimp with certain information, including your email address, last name, first name and so on. MailChimp treats your information in accordance with the provisions of its Privacy Policy, which you can read here : https://mailchimp.com/legal/privacy/.

On the Site you will find links to social networks.

By clicking on these links if you are already connected to the relevant social media service when you click on the button, the sharing dialog box will detect it so that you can share content directly. If this does not happen, you will be asked to connect to these social networks.

It is your responsibility to check the security and privacy settings of the social networks concerned and their terms of use.

You will find information on the collection, storage and use of your data by these sites at the following addresses:

• Facebook: https://www.facebook.com/about/privacy/
• Instagram : https://help.instagram.com/155833707900388
• Youtube : https://support.google.com/youtube/answer/2801895?hl=en-GB
• Linkedin : https://www.linkedin.com/legal/privacy-policy

ADG uses all the appropriate technical and organizational measures relating to the nature, scope and context of the personal data you communicate to us and the risks presented by their processing, to protect the security of your personal data and, in particular, prevent any accidental or unlawful destruction, loss, alteration, disclosure, intrusion or unauthorized access to such data.

The Site is secured by an SSL certificate which encrypts confidential data.

The Site uses CMS WORDPRESS which is regularly updated to avoid security breaches.

Finally, we remind you that personal data security and confidentiality is based on everyone’s best practices. We therefore urge you not to share your passwords with third parties, to routinely log off from your social network accounts and close your browser window at the end of your work session, especially if you access the Internet from a computer shared with other people. This will prevent other users from accessing your personal information.

Finally, we recommend that you do not disclose any document containing your personal data to third parties or publish it on social networks.

In accordance with applicable regulations on the protection of personal data, you may, at any time, exercise your right to access, correct or delete data concerning you and to limit and oppose the processing and portability of your personal data :

• For our newsletter: by using the unsubscribe link in each newsletter sent to you;
• Or, more generally, by contacting us directly by e-mail: contact@artisansdegeneve.com.

ADG will delete your personal data from its database within 72 hours, as long as you no longer have a contractual relationship with ADG and we do not have a legal obligation to store your data.

Please do not hesitate to contact us if you have any questions about our Privacy Policy :

• Phone : + 41 22 736 24 54
• E-mail : contact@artisansdegeneve.com.