Guidance at every step.

The Bespoke Advisor is the department dedicated to the personalized support of each client. Our advisors, drawing on their experience within the various departments of Artisans de Genève, listen to and analyze the needs of every project. They become the client’s main point of contact, conveying his wishes to the team and defining, with the technical office, the precise specifications. A moodboard is then created and submitted to the client to refine the project. It is continuous guidance, from the first contact to the delivery of the timepiece.

Beyond the timepiece

The Graphic Design and Bespoke Packaging department extends personalization into the finest details. It creates booklets and packaging tailored to each client’s specific requests. The department designs a booklet that tells the story of each personalization and its owner — a printed and timeless keepsake. Our graphic designers propose several concepts to document and preserve each personalization in a unique way.

Where hands bring pieces to life.

The Workshop at Artisans de Genève is composed of a dozen complete watchmakers, each with more than fifteen years of experience. These artisans handle the client’s watch from start to finish — disassembling, modifying, decorating, and reassembling it entirely by hand according to the client’s precise criteria. Every movement and external component is personalized with complete know-how, from pure watchmaking to decoration. This comprehensive expertise guarantees the excellence and uniqueness of every piece entrusted to us.

Defining to achieve.

The Technical Office is a key department that connects the client’s request with the work to be carried out by the workshop and artisans. Based on the moodboard defined with the client, it specifies dimensions, measurements, shapes, and volumes so that each Artisan understands the request precisely. This ensures a clear and methodical response to the expectations and allows us to anticipate the resources needed.

A memory captured in an instant.

The Graphic Design and Bespoke Packaging department extends personalization into the finest details. It creates booklets and packaging tailored to each client’s specific requests. The department designs a booklet that tells the story of each personalization and its owner — a printed and timeless keepsake. Our graphic designers propose several concepts to document and preserve each personalization in a unique way.

Imagine, create, validate.

The Prototyping department creates prototypes of new components according to client requests. Whether cases, hands, dials, additional modules, external parts, or movements, everything passes through this department to ensure feasibility, functionality, and final quality before approval. It ensures that every new component requested by clients meets the highest standards before final validation.

The external eye.

TIMELAB is an independent watchmaking laboratory based in Geneva, with whom Artisans de Genève collaborates to guarantee objective and rigorous evaluation of each client’s watch on which we have intervened. Aware that one cannot be judge and party, we chose to work closely with this renowned Geneva institution so that the aesthetics, performance, and reliability of each piece are assessed independently. This provides an additional guarantee of quality, ensuring that our clients’ watches meet the highest standards.